Enrollment & Communications

We’re dedicated to helping you get the most from your benefits plans. Our comprehensive benefits communications resources support the work of human resources professionals by providing dynamic tools employees can use to understand and get the most from their benefits.

We offer the most advanced benefits and health management information system available to employers. This web-based application helps companies demonstrate their dedication to employees by putting them in touch 24/7 with benefits, health, compensation, and human resources programs. Our employee communication platform features:

  • Benefits Center – A resource where employees can leverage interactive decision support tools to research, plan, and make decisions about their benefits package.
  • Human Resources Center – A tool that allows HR offices to easily publish company documents such as employee handbooks and lets employees find relevant and timely company news and information.
  • Health and Wellness Center – A database that lets employees and their families access explanations, health risk assessments, illustrations, and interactive video on thousands of health topics.
  • My Info Center – An interactive site where employees and their families can create and maintain personal health records that include doctor visits, medications taken, and immunizations – safely and securely.

In addition to our web-based communications application, we are also able to offer competitive pricing on employee print materials through our relationship with Custom Communications. Custom Communications is a leading provider of communication services and benefits administration to companies of all sizes, across a diverse range of industries. They create targeted communications campaigns and improve benefits administration processes. Custom Communications offers a variety of employee communications materials, including employee newsletters, total compensation statements, enrollment brochures, summary plan descriptions, postcards, and announcement flyers. Below are just a few examples of the materials available.

  • Newsletters are an ideal way to educate and engage your employees throughout the year. Custom Communications develops customized client newsletters for open enrollment, wellness campaigns, retirement education and much more. Newsletters are a great way to maximize the value of the benefits that employers provide.

  • Total Compensation Statements (TCS) are an innovative way to communicate to employees the value of their total compensation and benefits. These statements provide highlights of all your client’s benefit plans, employee elections and employer and employee contributions. The statements clearly show employees that salary is only a portion of their total compensation. Statements can be created in varying size and complexity to fit the needs of your client. This product is a great way to attract and retain employees, boost employee morale and illustrate, in concrete terms, how vital each employee is to the company's success.

  • Enrollment brochures provide a high-level view of employer benefit plans, including plan features, benefit summaries and carrier contact information. Whether provided to employees as an annual enrollment guide or to new hires, employees will be able to get an understanding of their benefit options quickly and easily.

Enrollment and Benefits Administration

We offer an advanced, state-of-the-art technology platform that seamlessly integrates the complex benefits and HR administration functions of your organization. Whether you are an employee enrolling in your benefits for the first time or an administrator reconciling multiple invoices from carriers, this web-based application streamlines the entire HR, benefits, and payroll process. Our benefits and HR administration technology platform features include:

  • Automated, online benefits enrollment
  • Employee self-service portal
  • Automated carrier/vendor interfaces
  • Consolidated billing/invoicing
  • Leave, COBRA, new employee on-boarding, time-off, employee performance appraisal, and employee skills and education administration
  • Standard and customizable reporting
  • Fulfillment services
  • Call center services